Connect Archives

January 2014

Monday, January 13, 2014

PROVIDER ADD-ON SERVICES

HFNI is very pleased to announce a new relationship. We are proud to be working with athenahealth to bring you additional options for your office operations. Athenahealth offers a range of services including claims submission, lock-box, patient communications, appointment confirmation, eHR, Meaningful Use guarantees, and much more.

Athenahealth and Health First Network, Inc. will be hosting a private dinner on Tuesday, January 14th at 6:00 p.m. at The Fish House, located at 600 South Barracks Street, Pensacola, FL. The program will delve into ICD-10 and demonstrate how athenahealth’s cloud-based model of software, services and ongoing support can keep you on top of this transition and focused on patient care.

*This event is intended for Physicians, Office Managers/Practice Administrators and Practice Owners Only.*

To register to attend, please complete the registration form below and fax to 888.864.4427. Seating is limited.

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HEALTHSPRING MEDICARE ADVANTAGE HMO TRANSITION FOR CLAIM PROCESSING

Effective 1/1/14 Health First Network, Inc. (HFNI) / MED3000 is no longer responsible for processing claims for Healthspring Medicare Advantage HMO.

Health First Network, Inc. will continue to work with Healthspring; giving support to our providers for that product.

It is very important that all claims with dates of service December 31, 2013 back are filed to HFNI / MED3000 no later than June 30, 2014 at the address below.

HealthSpring Medicare HMO
P. O. Box 11547
Pensacola, FL 32524

All claims received after June 30, 2014 will be denied timely, NO EXCEPTIONS will be made.

All claims for dates of service 1/1/14 forward should be filed to:

Healthspring Medicare Advantage HMO
P.O. Box 981804
El Paso, TX 79998
Electronic claims: Emdeon Payor ID 63092

Please contact Jenny Caillouet at 850-438-4487 if you have any questions.

PROVIDER SURVEY RESULTS

Thank you to all who participated in the 2013 provider survey. The survey showed us that we have many areas in which we need to improve. We received many comments about how HFNI can improve its services to our providers and we are pursuing them. We look forward to working with you as we implement all of the improvements.

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CONGRATULATIONS TO DR. DENNIS MAYEAUX ON BEING NAMED THE FLORIDA ACADEMY OF FAMILY PHYSICIANS: 2013 FAMILY PHYSICIAN OF THE YEAR

Dennis Mayeaux, M.D. During the 2013 FAFP Family Medicine Winter Summit, the FAFP recognized Dr. Dennis Mayeaux as the 2013 Family Physician of the Year. This annual award is provided in recognition of outstanding performance as a Family Physician for dedication to the profession and service to the patient.

Health First Network, Inc. would like to congratulate Dr. Mayeaux on receiving this prestigious award. As an organization, we are grateful for Dr. Mayeaux’s long time support and his many contributions to what we are doing to improve health care quality and access in our community. Dr. Mayeaux provides consistent sage leadership at all levels of our organization that is rooted in his deep commitment to patient care. We are happy to call him one of our own.

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MLN Connects™ ARTICLE: VERIFYING PATIENT COVERAGE IN A HEALTH INSURANCE MARKETPLACE PLAN

It is the beginning of the New Year and you’ll be verifying your patient’s insurance status when they show up in your office. With the beginning of the Health Insurance Marketplace, also known as Health Insurance Exchange, over a million people will have a new insurance plan. In many cases, this will be the first time they have had insurance in years. Many of these people will have signed up for their plan within the past few days. They may not have received their card yet or they may be unaware of the need to carry their insurance information. You may find your office needing to verify their coverage.


How do you verify their coverage?
If the marketplace in your state is run by the Federal government, it is best to call their plan’s customer service line. If you can’t find the number, call the Marketplace Call Center (1-800-318-2596).

If your state has its own health insurance exchange, contact your state. To find the website for your state exchange, select the name of your state in the box at the left hand side of the healthcare.gov website.

How else can you help your patient?
Remind your patients to keep all of their paperwork and receipts from all of their doctor’s appointments and from the pharmacy as well. They may need them for their insurer. Remind them they should carry their card at all times. If they don’t have a card, they can contact their plan to get a card.

If the patient is uninsured, they have until March 31st to sign up for non-employer based coverage. They can go to HealthCare.gov to sign up for a plan and apply for financial assistance. The vast majority of uninsured will qualify for financial assistance to reduce their costs. You can also download copies of fact sheets or educational material for your patients.

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NEW JOB POSTINGS PAGE

HFNI has created a new “Job Postings page” in an effort to help our physician offices fill job vacancies.

If you would like to advertise open employment opportunities on the HFNI website, please contact Jenny Caillouet at 850-438-4487.

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NEW PHYSICIANS JOINING THE NETWORK

Health First Network would like to welcome the most recent physicians to join the Network:

Robert Attorri, M.D. Pediatric Surgery
James Gahagan, D.O. Family Practice
Kelli Gahagan, D.O. Family Practice
Taylor Mader, M.D. Rheumatology
Danette Saguan, M.D. Family Practice
Ajay Pabby, M.D. Gastroenterology

** To determine which health plans each physician is participating in check the “Find A Doctor” section on the HFNI website.

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