Privacy Policy

Health First Network, Inc. (HFNI) respects your privacy and is committed to protecting it at all times. This Privacy Statement explains how HFNI collects, uses and safeguards information on its Web site. This Privacy Statement applies only to information collected by the HFNI through its Web site: www.hfni.com.

CHANGES TO THE INTERNET PRIVACY STATEMENT

As our organization, membership and benefits change from time to time, this Privacy Statement is expected to change as well. We reserve the right to amend the Privacy Statement at any time, for any reason, without prior notice. We will post a notice that this Privacy Statement has been amended by revising the "Last updated" date at the top of this page.

If you have questions about this Privacy Statement, please send us an e-mail at HFNIadmin@hfni.com. Please do not submit protected health information (PHI) or other confidential information to this email address. Also, note that we cannot process opt-in or opt-out requests sent to this e-mail address.

WHAT INFORMATION WE COLLECT AND HOW WE USE IT

Information we collect -- When you browse www.hfni.com and do not log in, you browse anonymously. Personally identifiable information--such as your name, address, phone number and e-mail address--is not collected as you browse unless you register and log in.

When you become a registered user on our site, or choose to interact with our site in other ways, such as applying for HFNI membership, participating in online surveys, submitting questions or comments or requesting information or materials, we will collect certain personal information from you. The type of personal information collected will vary but may include name, address, phone number, birth date, billing and delivery information, e-mail address, and other demographic information. We do not collect Social Security numbers or financial information via an HFNI Web site. The type of product or service that you seek will determine the personal information that is collected. For a listing of the exact type of personal information that will be collected from you, please refer to the appropriate online form.

Tracking activity on our Web site - We track how our site is used by both anonymous visitors and visitors who interact with the site. One way we track is by using "cookies." A cookie is a small file or string of text on the site user's computer that is used to aid Web navigation. Two types of cookies are commonly used. A session cookie is created by a Web site when that Web site is accessed; that type of cookie is automatically deleted by closing the Web browser. A persistent cookie is a cookie that is stored on the hard drive of the user's computer for a period of time chosen by the Web site that set the cookie, usually for a number of years, unless the user deletes it manually.

Cookies are required for the Members-Only sections of the Web site. Cookies are essential for site administration and security. Another way we track site activity is by using transparent electronic images called "clear GIFs," "Web bugs," or "Web beacons" on this site's Web pages. These images count the number of users who visit that page from specific banner ads outside www.hfni.com or through e-mail links. We do not use any of these electronic images to collect personally identifiable information.

How we use personal information -- Once collected, we may use your personal information (except for e-mail address, which is outlined below) for the following purposes:

  • Register you for programs and services you have requested
  • Answer your e-mails or on-line requests
  • Send information you request
  • Send and process surveys
  • Ensure the HFNI site is relevant to your needs
  • Deliver HFNI services such as newsletters, meetings or events
  • Notify you about new products/services special offers, upgrades and other related information from the HFNI and other approved third parties

How we use your e-mail address -- The following defines how e-mail will be handled for physicians, HFNI members and non-physicians who have supplied their e-mail address to the HFNI.

Physicians and non-physicians: HFNI may also send "transactional or relational e-mail messages" to physicians and non-physicians with whom we already have a relationship.

We do not share, sell, trade, exchange or rent your e-mail address to vendors for them to market their products or services to you. When we hire vendors to deliver e-mails to you on our behalf, they are under agreement and limited from using your e-mail address for any other purpose.

Information security -- HFNI implements security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to personal information to HFNI’s business partners who may need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

HOW WE SAFEGUARD INFORMATION

Site security features

SSL technology and how you benefit from it -- HFNI realizes the importance of security, so we've taken a number of steps to enhance the protection of information sent to or from HFNI over the Internet. First, we require that a "secure session" be established, using Secure Socket Layer (SSL) technology. This is done any time you supply or access information in one of our secure online areas.

SSL technology creates a private conversation that only your computer and HFNI systems can understand. The SSL technology encodes information as it is being sent over the Internet between your computer and HFNI systems, helping to ensure that the transmitted information remains confidential.

User ID and password -- Many areas of the site require the use of a user ID and password as an additional security measure that helps protect your information. This allows HFNI to verify who you are, thereby allowing you access to your account information and preventing unauthorized access.

When you have finished using a secure area of HFNI’s Web site, make sure you always click on the "Log Out" link which appears on every secure page. When you click on the "Log Out" link, you will be given the option to end your secure session. No further secure transactions can be conducted without re-entering your user ID and password. You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your "Back" button shows you a saved version of a previously viewed page. Caching in no way affects the security of your confidential user ID or password.

No guarantee -- Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, HFNI cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.

Linking to other Internet sites

You should be aware that other Internet sites that link to or from the HFNI site or to or from an HFNI e-mail may contain privacy provisions that differ from the provisions of this Internet Privacy Statement. To ensure your privacy is protected, we recommend that you review the privacy statements of other Internet sites you visit.

How you can access and change information

If you are a registered user of the HFNI Web site you may review and update/correct your information by using your user name and password or by contacting HFNI at (850) 438-0818.

Physicians may update or correct any information HFNI may have on file by going online or may call (850) 438-0818. Updates or corrections to certain types of information (e.g. physician licensure, medical education or training, etc.) will require independent verification prior to effectuating any (permanent) change to our files.

Changes to the Internet privacy statement

HFNI regularly reviews its compliance with this Privacy Statement. Please feel free to direct any questions or concerns regarding this Privacy Statement or HFNI’s treatment of personal information by sending us an e-mail. Changes to our Privacy Statement will be noted below so that you can be fully informed about the privacy protections we provide and your choices with regard to our use of personal information.

Changes to our Privacy Statement will be noted below so that you can be fully informed about the privacy protections we provide and your choices with regard to our use of personal information.